It has come to our attention that your account information needs to be updated due to inactive customers, fraud and spoof reports. Contact Zenith Direct on our social media pages on Facebook, Twitter and Instagram. Never provide your online ID or password/PIN to any site that you do not, To ensure that you are using a secure shopping site, look for the lock and key and security certificates online. your birth date. Keep your card in a safe place where no one else has access to it. 5. At Zenith Bank we will never ask our customers for any personal information by e-mail or refer them to any url that did not emanate from Zenith Bank. We are committed to giving you exceptional services unparalleled in the industry and welcome all of your comments and suggestions. Head Office Branch, Our Head office is located at: Plot 84, Ajose Adeogun Street, Victoria Island Lagos, Nigeria. Firms may use this questionnaire alongside their own policies and procedures in order to provide a basis for conducting client due diligence in a manner consistent with the risk profile presented by the client. Send an email to Zenithdirect@zenithbank.com or cardservices@zenithbank.com. 84 Ajose Street Victoria Island Lagos, Nigeria. However, failure to update your records may result in your account suspension. This notification expires on May 13, 2005. Home. If you write your Customer Access Code/Password down, keep them in a safe place where they will not be easily found by others. If you receive an email and are not sure if it is legitimate, go directly to our website (. We have also tried to help in this regard by setting our Internet Banking service to automatically log you out after 10minutes of inactivity. When you consider the advantages that come with a Zenith Corporate account and the many benefits to your business, coupled with the support and guidance you receive from your ever attentive relationship manager, you would be right to consider it a valuable business asset. LSE 2.90 See more of Zenith Bank Plc Loan on Facebook. or. If you are currently in one of our cars or vans, please contact your dedicated team directly. Posts. You can then request a replacement by clicking on the link below, fill out the form and submit. Be sure to review your account activity or, Huge US Dollar contract sums due for payment. The Zenith Bank customer care service always puts a lot of effort for their clients in the process of searching for solutions to their questions. You can recognize this at the address bar which begins with ‘https’. There are also subsidiaries in Ghana, Gambia, and Sierra Leone, with further plans to take the brand to the other countries in Africa. mobile phones. Keep your card in sight at all times to ensure no one copies your card details. Settlement of sub-merchant on behave of the payment facilitator, ind out more about our products and services. Email: [email protected] Phone: 234-1-2787000, 0700ZENITHBANK. We truly hope that you enjoy your banking experience with us. Don’t make your password/CVV easily identifiable and don’t disclose it to anyone. Firewall ProtectionIn addition to using encryption, we also have firewall protection software and devices that are used to prevent unauthorized access to our systems. This is the comprehensive list of Zenith Bank Nigeria Branches in Benue State, their locations, telephone number, opening hours, sort codes, e-mail address, postal address, and lots more. Forgot account? Further delay might cause the ATM to retain your card or cash. Here are the contacts of the direct customer care center: Note that the phone number can also be used as Zenith Bank customer care WhatsApp number. Log In. Our operating hours are from 8:00 a.m. to 4:00 p.m, Monday through Friday. Choose ‘No’ to complete the transaction or ‘Yes’ to continue with another transaction. Zenith Bank Plc is Nigeria’s largest bank in tier-1 capital terms. So whether you want a basic account or one bursting with options, you will find the right account that meets your expectations. ZenithDirect: 234 (1) 2787000, 0700-ATM-ZENITH. You may also report your issue to Zenith Direct by calling 012787000 or 0700ZENITHBANK. Check that the site URL begins with “https” or look for a locked padlock or unbroken key. Call us immediately on +234 1 278 7000, if you suspect fraudulent transactions. Forgot your PIN? Many of them would like to know more about customer care and learn how to contact the company effectively to get the solutions to their issues. Internet BankingYou can also check your balance online by logging into your account via our internet banking platform. Image: facebook.com, @ZenithbankSource: Facebook. Email: zenithdirect@zenithbank.com, call 234-1-2787000, 0700ZENITHBANK or visit the Zenith Bank branch closest to you. Entrust) and let users know that a site is genuine and secure. Zenith Bank Insurance Company. Your card has different daily limits depending on the channels on which you are using it. To gain access to the Automated Voice Banking Service options, dial 012787000 on your registered mobile number and follow the voice prompts. Mobil line +234-812…5218 Office +234-701….268. Fill it out and tick ‘Internet Banking’. Follow our tips for a worry-free online banking experience. This icon is not a guarantee of a secure, If you go directly to the site, check for indicators that the pages are secure, such as a padlock symbol at the bottom of the page and a URL that begins with “https” instead of “. Today, it has more than 500 branches and offices all over Nigeria. The institution's aim is to be recognized for superior performance, innovational technologies, and premium value for the stakeholders. Photos. In case you have forgotten your PIN or perhaps would like a loan, you can contact the customer care service and get some assistance in what you need. or. When using another bank’s ATM you may only withdraw Twenty Thousand Naira (₦20,000) each time. Do not share your Online Banking Customer Access Code. Be smart enough to pick your card or cash as soon as the ATM ejects it. ATMYou can check your balance on any ATM by selecting the Balance Enquiry option. Suggest Edits. For example: • Reset PIN/Password for Mobile and USSD banking • Select preferred USSD Account to Debit • Indemnity for transactions above N100,000 • Block card • New card Pin retrieval • View BVN * Stop debit on an account * Update BVN on account, DIAL *966*60# DIAL *966*60# DIAL *966*60# DIAL *966*60# DIAL *966*60# DIAL *966*60# DIAL *966*911# DIAL *966*BVN#, • Get BVN • Update Account Information• Customer phone number update, Log on to Mobile Banking, click on Settings, • Cheque book request • Cheque confirmation • Block Cheque • Bank draft • Request for hardware token • KYC/BVN Update• Customer e-mail update• Customer phone number update• Import Duty Payment, Log on to internet banking, click on Service Request. In general; Protection from Internet FraudstersInternet fraudsters purporting to be Zenith Bank staff have been sending scam emails to the public telling them about huge US Dollar deposits in their account. On our Internet Banking, this is indicated by the padlock symbol at the bottom of your browser screen. Please click here to view all our branches nationwide. This questionnaire acts as an aid to firms conducting due diligence and should not be relied on exclusively or excessively. NOTEIf your card is stolen or lost or your PIN is compromised, Please notify us immediately. Deactivate your phone line immediately by contacting your network provider. Check if the online shop has a Return and Refunds policy. This provides another layer of security. Tel: 0700-ZENITH-BANK. Keep your card away from your Cell phone, or any magnetic material as its capable of wiping out card information from your card, thereby rendering it useless. Use a secure browser connection when entering card details. Mobile MoneyIf you are a fully banked eaZymoney subscriber, you can check your account balance with the eaZymoney application. Create New Account. Your company/organization will write the bank to introduce the prospective account holder to the bank for account opening. Insert your card when prompted to do so, with the red surface facing up and ensuring that the edge with the arrow indication goes in first. Website: http://www.zenithbank.com. In case you have forgotten your PIN or perhaps would like a loan, you can contact the customer care service and get some assistance in what you need. Zenith Bank Plc Letter: Zenith Bank Plc. Avoid opening suspicious e-mails – if an e-mail seems suspicious or you cannot confirm the source of an e-mail, rather delete it. Click the button below to locate a Branch/ATM, We are available to help you with any of your banking needs. HOW DO I RESET THE PINS FOR MY CARD, INTERNET BANKING AND HARDWARE TOKEN? 4. download the printable version of documents that relate to our products and services. Beware!! Do you have a question? Headquartered in Lagos, Nigeria, the bank has 500+ branches and business offices in all states of the federation and the Federal Capital Territory. Just click log off at the top of the page when you are finished with your Internet Banking session. *Please note that this only applies when you use your Zenith Bank card on a Zenith ATM. To enable your card for use outside the country, kindly complete the form below specifying your destination and period of stay in that location. The company is listed on the Nigeria Stock Exchange and the London Stock Exchange. Zenith Bank Head Office Address and Branches. ZENITHDIRECT(a) If you are a registered customer on the ZenithDirect platform, you can get your account balance on the IVR. list of Zenith Bank Branches Address in Abuja and Contact details. Keep your card transaction(s) and ATM receipts to check against your statement. With that in mind, we have implemented advanced security measures on our state-of-the art website that employs 128-bit encryption, the highest level of protection for financial transactions. Choose ‘YES’ if you want to do another transaction otherwise ‘NO’ to end transaction. Select cards and cheques from the drop down menu, Select Deactivate card under cheque and card request, Click on continue, you would be asked to enter your 4 digit pin + token code or mobile pin (based on your mode of transaction validation), Select Deactivate card from the drop down menu, Send an email to zenithdirect@zenithbank.com. NSE ZenithBank Plc is on Facebook. Printing of mini statements and account statements. Please ignore any such email.In response to this, we have a “Scam Alert” link on our website alerting the public about this. Don’t let your card bend or get scratched. (b) Customers can also dial any of 234-1-2787000, 0700ZENITHBANK and select Option 4 to speak with an executive who will authenticate and assist. Helping people is one of the principles of this establishment, and because of this, the care hotline and other contacts are always open for inquiries. Report any request to do so immediately to the Bank. Look at the Screen, Insert your card when prompted to do so, with the red surface facing up and ensuring that the edge with the white arrow sign goes in first. Zenith Bank (Gambia) Limited is a privately owned bank incorporated in Banjul in 2008 under The Companies Act 1995 of The Gambia and is a subsidiary of Zenith Bank Plc.Zenith Bank Plc currently has a shareholder base of about one million and is Nigeria’s biggest bank … This is the second time we are notifying you about this said fund. They are fraudulent attempts to obtain personal details. Protecting yourself online is easy if you take the time to find out what you can do to stay ahead of hackers and other elements of the criminal web. Apply for Internet Banking by downloading the form below. Select from the list any amount you intend to withdraw. People, Technology, Service. To Reset Your Hardware Token PIN you may do one of the following. *966# EazyBankingDial *966*00# on your alert phone number to check your account balance. The BVN uniquely identifies every customer across the Nigeria Banking industry using biometric details. Zenith Bank was founded by Jim Ovia on May 30, 1990 and is headquartered in Lagos, Nigeria.” “Zenith Bank History. Keep your card in sight at all times to ensure no one copies your card details (to avoid skimming/cloning), Never send your Credit Card number by email. Mobil line +234-812…5218 Office +234-701….268 If you think you may have responded to a phishing email with your Internet Banking logon details, please call us immediately on 234-1-2784000, 2781594, 2781595. Head Office Branch Our Head office is located at : Take Control, Stay Connected, Do It Yourself, If you have attempted a card transaction on any of our e-Channels (POS, ATM, QUICKTELLER, etc) and your account has been debited but you have not received value for the transaction, kindly search for and lodge the transaction below to effect a reversal of your fund or. Do not store this information on your computer. From the list of transaction types, select “WITHDRAWAL”, Select “CHECKING” if you are withdrawing from your current. Customers of many banks and other financial institutions, including Zenith. Then, do a balance enquiry to confirm the pin change was successful. List of Zenith Bank Branches Address in Abuja and Contact details. ATMs are a quick and convenient way to access money in your accounts. Customers can pay DSTV/GOTV bills, restrict their accounts or block their cards, request account statement via email, view the last five transactions, transfer funds, buy airtime, and do lots more. Here are the contacts of the direct customer care center: Zenith Bank customer service email address: zenithdirect@zenithbank.com; Zenith Bank customer care phone number: 234-1-2787000 Install and maintain anti-virus software. Create your Hardware Token PIN the easy way. HOW CAN I APPLY FOR AN INTERNET BANKING TOKEN? For best experience use Google Chrome. Email customersupport@zenithbank.com, zenithdirect@zenithbank.com, Damaged bank cardsIf your bank card is damaged or destroyed, please contact us through the following numbers: 234-1-2787000, 0700ZENITHBANK, Email atmsupport@zenithbank.com, customersupport@zenithbank.com. Want a loan for your growing business? Contact Address Details: Zenith Bank Gambia Ltd. Website: www.zenithbank.gm Banjul area Head Office 49 Kairaba Avenue Fajara, Banjul area P.O. Kindly call ZenithDirect on 234-1-2787000, 0700ZENITHBANK and select Option 4 to speak with an executive for assistance. His professionalism, competence, integrity and commitment to the objectives of the bank saw him rise swiftly between 2003 and 2005, first, as Assistant General Manager, then Deputy General Manager, and eventually, General Manager of the bank. Don’t give your card details when you have initiated a call to a company you are not are familiar. Our Security FeaturesAt Zenith Bank we know that issues like security, protection from fraud and personal privacy mean as much to you as they do to us. That is why we have a wide range of accounts to fit everyone, regardless of situation or lifestyle. You may also visit the Zenith Bank branch nearest to you, where the Customer Service Unit will be happy to assist you with your request. About. HOW CAN I GET A REFUND FOR AN UNSUCCESSFUL ATM WITHDRAWAL? No matter what you might need, we’re always on hand to happily provide answers and assistance. NAIRA and not in other foreign currencies, such as Pounds Sterling, Dollars, etc. These e-mails are completely random and are not from Zenith Bank. This financial institution has a rich history and core values, which help the employees become true professionals. Install and activate a Personal Firewall. You may also fill out the form at the Zenith Bank branch nearest to you. We believe this Guide on Zenith Bank Customer Care Numbers, Email Address, and Live Chat is helpful to you? This is a good place to start. Seized CardIf your card has been seized by an ATM, please call 234-1-278(ATMS)2867. list of Zenith Bank Branches Address in Port Harcourt and Contact details. If you tried to make a withdrawal from an ATM and your account was debited but the ATM failed to dispense cash, kindly click on the link below, fill out the form and submit it to effect a reversal of your funds. CONTACT INFO. The financial institution aims at becoming the leading financial institution in Nigeria and at developing globally. Only provide your credit card details to reputable companies. Read correspondences from your bank before discarding as they may contain important card. Zenith Bank customer care email address The financial institution has some dedicated email addresses for a wide range of problems. Zenith Bank Plc, founded by Jim Ovia in 1990, has since grown astronomically to become one of the leading financial institutions in Nigeria and Africa at large.. Zenith Bank Plc Headquarter is in Lagos, while having over 500 branches and business offices in prime commercial centres in all states of the federation including Abuja. Alternatively, you can reach us on the numbers below. Enter your PIN number (4-digit number) using the keypad and press the “PROCEED” button. Click the button below to f. Thank you for giving us the opportunity to serve you. CHANGES OF BENEFICIARY. It is a requirement for operating a bank account in Nigeria as no withdrawal shall be made on accounts without validated BVN. As for social media, you can contact the representatives through the following: If you have an interest in Zenith Bank customer care Abuja or any other city or town, you can either call the above hotlines from anywhere in Nigeria or search for a branch that you need using the "Find a Branch" service and then find out the contacts. Find addresses, telephones, contacts and locations. The Internet Banking form is also available at all our branches. Consequently, we expressly dissociate the Bank from any transaction entered into on the strength of such scam mails/correspondence or any other representation made via any of the fictitious websites/e-mail addresses. Community. In the event that you receive this kind of solicitation mails/letters, please disregard the senders. Change your PIN periodically, and if you think it may have been compromised, change it immediately. Once you have updated your account records your internet banking service will not be interrupted and will continue as normal. Reviews. Box 2823, Serrekunda The Gambia, West Africa Tel no: +220 4399471 4399474 4399475 Email: enquiry@zenithbank.gm If you receive an email that appears to be from Zenith Bank Plc and fits this criteria, contact us immediately:Email: zenithdirect@zenithbank.comTelephone: 234-1-2787000 Office Address: Plot 84 Ajose Adeogun Street, Victoria, Island, Lagos, Nigeria. If your card has been damaged, misplaced or stolen, kindly call ZenithDirect immediately on 234-1-2787000, 0700ZENITHBANK to block the card. POSPOS terminals can also perform the Balance Enquiry function. The Bank is a leader in financial solutions in most spectra of banking. The ATM card has either a magnetic stripe or a processor (or chip) that allows data or information to be stored or processed in it. Do not be intimidated by an email that suggests dire consequences if you do not provide the information immediately. Re-enter the new PIN again and press the Proceed button. However, you can access your account electronically via Internet Banking and Mobile Banking any time of the day and any day of the week. If you receive an email that appears to be from Zenith Bank Plc and fits this criteria, contact us immediately: Email: zenithdirect@zenithbank.com Telephone: 234-1-2787000 Emailatmsupport@zenithbank.com, customersupport@zenithbank.com. Zenith Bank was established in May 1990. To get a quick listing tailored for you, select from the drop-down menu. Existing Account HoldersIf you already have Internet Banking, you can fill out a Token Request Form at any of our branches or, you can go to ‘Other Services’ on the Internet Banking side-menu and select ‘Token Request’. Log In. Zenith Bank Plc, … You can click the red glowing button with a message icon and start a new conversation with the client service provider who will make sure your experience is the best. Welcome to Zenith Bank Plc. Send a mail from your registered email address account details and token serial number to. He joined Zenith Bank Plc in 2002 as a Senior Manager, in the Internal Control and Audit Group of the bank. Chat with us on our website www.zenithbank.com. Visit zenportal.zenithbank.com and sign-up. Email: zenithdirect@zenithbank.com Phone number: +234 1 2787000 Social Media handles: Facebook: Zenith Bank Plc Instagram: zenithbankplc Twitter: @ZenithBank YouTube: Zenith Bank … Zenith Bank Plc, Lagos, Nigeria. Enter your new PIN number and press the Proceed button. As of 31 December 2019, it holds $16.1bn in total assets, with shareholders' equity of $854 million. If you have attempted a card transaction on any of our e-Channels (POS, ATM, QUICKTELLER, etc) and your account has been debited but you have not received value for the transaction, kindly search for and lodge the transaction below to effect a reversal of your fund or click here to download and fill this pdf file then submit it to the nearest branch. Don’t let anyone see your PIN when using ATMs or POS. Zenith Bank Plc is one of the largest financial institutions in Nigeria and in all of West Africa. 2. If you’re interested in receiving quick help, make sure you forward your complaints, enquiries or requests to the right channel. To request a new chequebook, kindly click on the link below, fill out the form and submit. Take Control, Stay Connected, Do It Yourself,with our Self-Service Portal. To have access to huge US dollar deposits in the Bank held in the names of deceased persons. Join Facebook to connect with ZenithBank Plc and others you may know. Zenith Bank (UK) Limited in Cornhill, London. To protect yourself from these scam emails, always observe the following safety tips: However, we have uncovered several fictitious websites of some unscrupulous persons sending emails, letters and telephone calls to unsuspecting members of the public by impersonating Directors or staff of the Bank and claiming: Your card will be deactivated immediately. Fill it out and tick ‘Internet Banking’. IMPORTANT: If you receive an email from an individual or a company requesting personal information or financial assistance, do not provide it or click on a link – even if it looks like a legitimate request. You may also fill out the form at the Zenith Bank nearest to you. Driving a Zenith vehicle? We have got answers to some frequently asked questions about our products and services and much more. 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