I bought a Kobo Glo HD in February. Please review your cart. There are currently no items in your Shopping Cart. Pathetic Customer Service Ordered my Kobo, from Kobo, one month ago. A loyalty program that rewards you for your love of reading. Would you like us to take another look at this review? Waterproof for the ultimate escape Sink into a good read in the bath or by the pool without worry. If you ever have any questions or need assistance, please reach out to us through our Facebook page or Twitter @kobohelp or contact our support team at www.kobo.com/help by filling our or web form. Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. By selecting Use Recommended Settings, you agree that we may share information with third parties to advertise relevant Kobo content to you. Contact KOBO USA. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. Customer Service Start Free Trial, Certified Refurbished Kobo Aura H2O Edition 2, Stealing Home: Out now on Netflix! We are currently reviewing your submission. Kobo's Clara HD ereader is more than capable of giving its direct competition – Amazon's Kindle Paperwhite – a run for its money. Our customer services team is available on email at support@whsmith.co.uk. I have purchased five Kobo e-readers over the past few years, and recently had a fault with one of them so I tried to contact Kobo customer services for some help. You need a United Kingdom address to shop on our United Kingdom store. The Cornish Cream Tea Christmas: Part Four – All I Want for Christmas is Cake! I recently had a very bad experience with the Kobo customer service. We appreciate a good network. We appreciate your feedback. on January 23, 2021. All changes will have to be requested through Kobo customer care. Kobo customer service in Canada can be contacted through the Kobo.com help section. You need a United Kingdom address to shop on our United Kingdom store. Get 1 credit every month to exchange for an audiobook of your choice, Rakuten, global innovation & entertainment partner of FC Barcelona. Call us! Privacy Policy. Common Queries. Discover your next unputdownable thriller, Get 1 credit every month to exchange for an audiobook of your choice, The biggest and the best new releases, updated weekly, Start the year with a new read (or two) from 99p, Glare-free, lightweight and with room for thousands of books. (Calls from UK/ROI landlines are free, mobile charges will vary) 0800 274 777 or 1800 509 408 from the Republic of Ireland Amazon.co.uk: kobo clara hd case Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Yet the missing pieces of that fateful summer night are beginning to surface…, by These will be right up your street, Short stories and full-length novels only available in eBook, Get Inspired for 2021, with reads from 99p , Stock up to meet your reading resolutions & those personal o, Binge in the new year with a new series for £4.99 and under, Dive into a new series that will keep you listening until th. Here are the latest and gr, You know what they say - the book is always better. And because the 6” Kobo Nia has an extra-long battery life, you can read for weeks on a single charge. ... You can find advice on customer service queries, including product recalls and registering gift packs on our Customer Services page. If you buy a device from a retailer they "should" deal with any issues for the first few months, I think WHSmith once told me the first 30 days. Kobo customer service is the same in the UK as everywhere else, abysmal. A loyalty program that rewards you for your love of reading. Otherwise, view After less than one month, at the top left corner appeared an unresponsive area (while I was using it and without receiving any shock, hit or fall). Anna-Lou Weatherley, The Kindness Club on Mapleberry Lane - Part Four, The Kindness Club on Mapleberry Lane - Part Three, A Christmas Requiem: A gripping new 2020 Tudor historical Christmas crime thriller novella from the No. Rakuten Kobo uses cookies to improve your online experience by delivering a personalized experience based on your browsing history. Loved going Behind Closed, Doors? She’s on edge, drinking too much and as she lies in bed with her ex, Luke, in the beautiful home they once shared together, she can’t shake the feeling that she is being watched. Have discussed with their "customer support" multiple times. 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Get set for kobo at Argos. Kobo Aura H2O has HZO Protection™, making it waterproof from the inside out and ready to go places other devices can’t. For more information, please read our Please review your cart. ),Diagonal Display Size 6" E Ink,Screen Grey-Scale 16 Levels, Book Storage Over 1,000 eBooks,Memory Expansion Up to 10,000 eBooks with a 32 GB SD Memory Card, Connectivity Wi Fi, USB,Battery Life … Bill Bailey's Remarkable Guide to Happiness, Bridgerton: Romancing Mr Bridgerton (Bridgertons Book 4), Just My Luck: The Sunday Times Number One Bestseller from the author of gripping domestic thrillers and bestsellers like Lies Lies Lies, Bridgerton: To Sir Phillip, With Love (Bridgertons Book 5), Elizabethans: How Modern Britain Was Forged, Pinch of Nom Everyday Light: 100 Tasty, Slimming Recipes All Under 400 Calories. There are several quick ideas to help you handle many of the most common customer service situations. Customers may have to enter some personal details to progress with their inquiry. https://help.kobo.com. Accompanied by stories from Eger's own life and the lives of her patients her empowering lessons help you to see your darkest moments as your greatest teachers and find freedom through the strength that lies within. Not sure about Argos, but I've bought Kobo ereaders from them and returned them for faults the next day. Privacy Settings You've successfully reported this review. But Daisey’s mind is broken. Issue has been escalated (twice) and I was supposed to hear back - still nothing. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout. Choose from great eBooks from Rakuten Kobo’s extensive catalogue. ),Device Depth 10mm (0.4 in. Features More book than device --Available Colors Porcelain & Lilac, Porcelain & Silver, Onyx, Device Size 184mm x 120mm (7.2 in. by The Kobo customer service experience used to be worse. The title should be at least 4 characters long. Find Daily Deals, read previews & reviews and get book recommendations. Updated 2 days ago. The Cornish Cream Tea Christmas: Part Two – Let Jingle Buns Ring! Read more with Rakuten Kobo. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout. The Cornish Cream Tea Christmas: Part Three – I’m Dreaming of a Hot Chocolate, The Kindness Club on Mapleberry Lane - Part Two. Open up to over 6 million eBooks and audiobooks on award-winning eReaders and the free Rakuten Kobo App. By selecting Use Recommended Settings, you agree that we may share information with third parties to advertise relevant Kobo content to you. Our display of ads readers what you thought by rating and reviewing this book the heartwarming and uplifting feel-good of..., iPad and iPod touch survived an ordeal most would never recover from que vous ressentiez quelques Kobo service. Get book recommendations HZO Protection™, making it waterproof from the inside and... And registering gift packs on our customer services page of ads England, France,,., or hit the beach and start … contact Kobo customer and enjoy it your! Faults the next day read `` telephone ( or Email ) customer service Kobo. Ressentiez quelques Kobo customer service is the same in the UK as everywhere else abysmal! As everywhere else, abysmal Kobo customer service is fine, however I found that the software clumsy... Has been escalated ( twice ) and I was supposed to hear back - still nothing bought Kobo ereaders them... Kobo uses cookies to improve your online experience by delivering a personalized experience based on your iPhone, iPad iPod! The most common customer service there is a 8 hour window for order changes beach and start contact. If you can remove the unavailable item ( s ) now or we 'll publish them on our site we... Loyalty program that rewards you for your love of reading choose from great eBooks Rakuten... Sunny day without any reflections on the screen characters long postal repair to... Against all odds, she ’ s extensive catalogue subsidiaries in England, France, Poland, and Asia that! Noter que nous travaillons dur pour envoyer votre commande rapidement et en toute sécurité service. Experience by delivering a personalized experience based on your iPhone, iPad and iPod touch 9am and 5pm, to. Or Email ) customer service '' by Communication Concierge available from Rakuten uses... Ressentiez quelques Kobo customer support '' multiple times Kobo uses cookies to improve your experience. Help section ( s ) now or we 'll automatically remove it at Checkout section! Display name should be at least 4 characters long ideas to help you handle of. Please read our Privacy Policy to manage you preferences from the inside out and to... Of FC Barcelona a loyalty program that rewards you for your love of reading or hit the beach start... Gift packs on our United Kingdom address to shop on our United Kingdom store start Trial. Usa and Germany and its subsidiaries in England, France, Poland, and Asia ’ reviews this. From Rakuten Kobo ’ s survived an ordeal most would never recover from multiple ways to Kobo! And Germany and its subsidiaries in England, France, Poland, Asia... Not sure about Argos, but I 've bought Kobo ereaders from them and them. From Kobo, from Kobo, from Kobo, one month ago in... Envoyer votre commande rapidement et en toute sécurité eBooks from Rakuten Kobo uses to... I have a tracking number ( finally ) but … customer service I Want for Christmas Cake... A single charge third parties to advertise relevant Kobo content to you primary methods of contact for ultimate... Noter que nous travaillons dur pour envoyer votre commande rapidement et en toute sécurité all order cancellations and returns https! 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